Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address (through Apple Sign-In or Google Sign-In)
• Display name (from your Apple or Google account)
• Unique user identifier (generated by Firebase Auth)

Memory and Content Data

• Memories you create (names, birthdays, notes, and other personal information you choose to store)
• Learning progress (review history, success rates, scheduling data)
• User preferences (notification settings, app configuration)

Usage and Analytics Data

We collect analytics data to improve the App:

• App usage patterns (screens viewed, features used, time spent)
• Device information (iOS version, device model, app version)
• Performance data (load times, errors, crashes)
• Feature engagement (which features you use most)
• A/B testing data (to optimize app features and limits)

Technical Data

• IP address (collected by Sentry for crash reporting)
• Device identifiers (for analytics and crash reporting)
• Log files (for debugging and service improvement)

2. How We Use Your Information

Core App Functionality

• Sync your data across your devices using Firebase Firestore
• Provide AI-powered features like spaced repetition scheduling
• Send notifications and reminders about your memories
• Manage your subscription and billing through RevenueCat

Service Improvement

• Analyze usage patterns to improve app features
• A/B testing to optimize user experience and app limits
• Crash reporting to identify and fix bugs
• Customer support to help resolve issues

AI Processing

• Memory optimization using AI to schedule optimal review timing
• Content suggestions and knowledge pack recommendations
• Learning analytics to personalize your experience

3. How We Share Your Information

Third-Party Services

We use trusted third-party services that may have access to your data:

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

Business Transfers

If our business is acquired or merged, your information may be transferred as part of that transaction.

4. Data Storage and Security

Storage Locations

• Primary storage: Google Cloud (Firebase Firestore)
• Backend processing: Render.com servers
• Local storage: iOS device (UserDefaults, iOS Keychain)
• Geographic location: United States

Security Measures

• Encryption in transit using TLS/SSL protocols
• Encryption at rest through Firebase security measures
• Secure authentication using Firebase Auth with JWT tokens
• Access controls limiting who can access your data
• Regular security updates and monitoring

Data Retention

• Active accounts: We retain your data while your account is active
• Deleted accounts: Data is permanently deleted when you delete your account
• Analytics data: May be retained in aggregated, anonymized form
• Legal requirements: Some data may be retained longer if required by law

5. Your Privacy Rights

Account Management

• Access your data through the App interface
• Modify your memories and account information
• Export your data (contact us for assistance)
• Delete your account completely through the App

Data Deletion

To delete your account and all associated data:

1. Open the Remember Everything app
2. Go to Settings → Account
3. Select "Delete Account"
4. Your account and all data will be permanently removed

Communication Preferences

• Notifications: Control through iOS settings and app preferences
• Marketing emails: We don't send marketing emails
• Service updates: Important service notifications cannot be disabled

Rights by Location

Depending on your location, you may have additional rights such as:

• Right to know what personal information we collect
• Right to delete personal information
• Right to correct inaccurate information
• Right to portability of your data

6. Children's Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.

Parents who believe their child has provided information to us should contact us at westonbdev@gmail.com.

7. International Data Transfers

Your data may be transferred to and processed in the United States, where our servers and third-party services are located. By using the App, you consent to this transfer.

We ensure appropriate safeguards are in place for international transfers as required by applicable law.

8. Analytics and Tracking

Analytics Services

We use analytics to understand how users interact with our App:

• PostHog: Tracks user behavior and enables A/B testing
• Firebase Analytics: Monitors app usage and performance
• Disabled in testing: Analytics are disabled in DEBUG and TestFlight builds

A/B Testing

We conduct A/B testing to optimize:

• Free tier limits (number of memories and AI credits)
• User interface elements and flows
• Feature availability and presentation

Opt-Out Options

You can limit analytics tracking through:

• iOS Settings: Limit Ad Tracking and Analytics sharing
• App settings: Where available
• Contact us: For additional opt-out assistance

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make significant changes:

• Notification: We'll notify you through the App or email
• Effective date: Changes take effect 30 days after notification
• Continued use: Using the App after changes constitutes acceptance